SHIPPING

please allow 1-3 days for your order to leave my studio.  feel free to contact me to inquire about rush processing. you will receive a tracking number via email when your package goes out.

 

WITHIN THE CONTINENTAL U.S.:

shipped via USPS first class mail (2-6 days in transit) or tracked USPS priority mail (2-3 days in transit) depending on the weight of your item(s).

INTERNATIONAL:

shipped via USPS first class mail international (ETA can vary drastically based on your location & postal system - please allow 2-8 weeks for delivery) or tracked USPS priority mail international (6-10 days in transit) depending on the weight of your item(s).

please note that BW does not cover customs/import fees and you should contact your local postal service with any questions about them. i can't be held responsible if you don't pick up your package because of these fees. thanks for understanding!

 

DAMAGED ITEM?

should there be any damage in transit please let me know within 72 hours of delivery and include a photo (for insurance purposes). i will send you replacement item(s) right away at no additional charge to you!

INCORRECT ITEM RECEIVED?:

please contact me - i will get the correct item sent your way asap! if the item is being returned to me, i will send you a prepaid shipping label.

DID YOU ENTER THE WRONG SHIPPING ADDY?:

please note that i can't provide refunds for products that are delivered to the wrong address or go missing due an incorrect shipping address being entered at checkout. if the items is being "returned to sender", i can re-ship the item to you, but you will be responsible for the additional shipping cost. thanks for understanding!

 

PRE-ORDERS:

if you purchase a "pre-order" item along with items that are available now, the entire order will be held to ship when the pre-ordered item is ready to go (the estimated ship date will be on the product page). if you need/want the other items now, please place a second order for them and they will ship on a normal timeline. thank ya!